Returns & Exchanges

At Protek, we stand behind the quality of our home protection and improvement products with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we are committed to making it right through a quick exchange or a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.

3

Ship to Protek

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your returned items, we will process your refund or ship your exchange within 3 to 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing